Wednesday, August 20, 2008

United Air charges for food on international food

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A few weeks ago Wall Street Journal speculated about this and now its happened. I read about it in the Washington Post today and USA today has the story here,
I could not have said it better than Henry Harteveldt, airline industry analyst at Forrester.

" he thinks United's changes "are flat-out stupid." Harteveldt thinks any savings United gets from cutting business-class meals will be more than offset "when corporations yank business. The challenging thing about business is that whether things are good or bad, you have to invest in your product for the sake of keeping customers and to make it harder for competitors to catch up with you. This does nothing to encourage people to pay more because you give more. They really make me question whether the inmates have taken control of the asylum," he tells the Chronicle. "

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