I think flying has become a chore and the best part of a vacation does not include the security lines at airports or for that matter the flight itself. As a passenger I am always worried about forgetting something while going through the security line added to that the harsh and loud instructions from the TSA staff makes feel guilty that I could be doing something wrong and get publicly rebuked in a loud voice.
Here are my suggestions :
- No loud shouting should be allowed
- Talk to anyone who makes mistakes in a very friendly and soothing tone.
- Pay special attention to anyone needing help if necessary asking other fellow passengers to help.
Should be simple enough. What do you think ?