UPS - brand destroyed in my mind by the last mile inefficiency

UPS_The_Last_mile_destroys_the_brand, originally uploaded by shashiBellamkonda.

What do I think of a company that efficiently transports a 1lb package for me 2800 miles coast to coast from Sunnyvale . CA to Gaithersburg MD but fails in the last 3 miles to do justice to its brand by making a efficient delivery ?
This is the second time that this happened to me that the driver never came to my door …
Read Strategic Brief

The DC metro has an answer

I fired away my previous post while still riding the Metro yesterday. As I was riding back home I saw this sign in the Metro which explains the "No Eating Rule". That ma…
Read More

Dont eat in the metro

I think the rule is really dumb. I say this as the girl in the seat in front is eating pretzels. Fine those who litter the metro heavily but people snacking its a essential activi…
Read More

Language police and Twitter's 140 words

I was really struggling to put my thoughts into a Tweet and as I kept misspelling words so that they would fit I was fervently hoping my daughter wouldn't read this post.If sh…
Read More

Really Achieving Your Childhood Dreams

I am not sure how I got this link. But it was on my screen yesterday. It must have been an intervention of positive forces that made me click on the link. The video is inspiring …
Read More

BrightCove changes Business Model

Among the video upload sites I have used brightcove, Jumpcut along with Youtube. It looks like BrightCove is changing its business model considering the email i got today reproduc…
Read More

Intro to a videocast

This was not a prepared speech and i had others vying to take the attentions away. You will find this funny at best.
Read More

Whats up with Sun's Java stock?

In the tech business JAVA is pretty important for a lot of Web Based applications. WHy is ti them the stock of Sun Microsystems (JAVA) trading at $5.76 (52 Week Range $4.50 - 6.78…
Read More

Journalists seek leads on Facebook

Just saw a post on Facebook from Marissa Conrad ( Freelance Journlaist)reproduced below. Really amazing and I am sure she will get a lot of leads. Social networks are the way for …
Read More

NetBank Closed by Feds

I must have missed this story earlier. I saw this small item in the Business Briefs section of the Washington Post and nearly fell off my chair. Joining NetBank seemed cool and ge…
Read More
← Newer Posts Home